Just Follow The Rules
To Avoid Accidents
By Catalina9
It’s conventional wisdom out there that the only way to avoid accidents is to follow the rules. This includes an assumption that accidents are not affected by other factors than rule-deviations. One justification to make a rule-deviation the root-cause to a finding, pilot-error or failure to comply violation is that the intent of the rule was to improve safety. To ensure that a rule-deviation root cause is fairly applied to human behavior, there is a rule, or procedure made for every action required. If, for some reason there isn’t a rule, a pilot-error root cause cannot be applied. As an example, let’s say there is a wing-strike. The first step in the book is to identify who did it and what rule was not followed. If there is no rule there is no root cause. However, if there is a rule defining a minimum distance between a wingtip and an obstruction, the root cause is assigned as pilot-error root cause.
Knowing the rule does not equal safety
in operations. It’s what you do.
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Safety management system is
accompanied by a goal achievement plan.
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Safety in aviation does not happen by itself. Since
the beginning of aviation, safety was common sense while accidents still
happened. Safety was learned from experience and incidents. Safety was improved
by making changes to avoid specific types incidents and not so much the cause
of the accident. If an engine quit after takeoff, the fix was to do an engine
runup just prior to departure. This didn’t fix the root cause of an engine
failure but established a timeline to assign a pilot-error root cause should
the engine fail. During the history of aviation, a pilot, as the last link of
an event, would be the root cause of an accident as a failure to complete a
task, or estimate a distance between obstruction and wingtip should there be a
wing-strike. The root cause was assigned as pilot-error and failure to complete
one specific task, failure to comply with a written directive or failure to
recognize an approaching conflict. The pilot would be reprimanded or fired as a
deterrent for the pilot, or other pilots not to do the same mistake. What took
years to realize is that this approach didn’t eliminate accidents. Even with
this fact known, a rule-based root cause is still applied in the aviation
industry.
Regulations in aviation are required as the tool to
structure safety in operations. Without regulations there is no avenue allowed
for an effective airline or airport business plan. However, regulations must be
performance based to allow for safety. It is incorrectly believed that
regulations are a minimum level of safety, while in fact the regulations is a
risk acceptance level established by the regulatory authority on behalf of the
flying public. A rule-based root cause analysis is effective to the
comprehension level of the accident. An accident that is not comprehended is
defined as common sense to avoid, meaningless and pilot-error. At a time in
aviation history, when it was not understood how aircraft engines could be
improved, the corrective action was to make a rule to do a pre-takeoff engine runup.
Should there be an engine failure after takeoff pilots could be judged by their
pre-takeoff activities.
process goes wherever the dominos fall and not always to the rule |
A rule-based root cause analysis requires an
additional element, or reactive action tool than just the rule itself and must
be a justification for actions to take against rule-breaking pilots. This
justification is defined as illegal activity, negligence or wilful misconduct.
With this justification job performance has been criminalized. When
criminalizing job performance, corrective actions becomes process output
performance reaction, rather than a process input reaction. With this approach
it becomes impossible to improve at the pre-process stage, or job performance
level of operations since human factors are eliminated from the equation. This
does not only include pilots as the last link in the chain of events, but also includes
at the input levels of rule makers, policy decision makers, software inputs,
including design flaws that were not comprehended, hacking of systems or tampered
aircraft automation software. There is always a high possibility, but low
probability for illegal activity, negligence or wilful misconduct in any job,
but these activities belong in the court system and not in job performance
systems. They are not a part of job performance activities and must be
eliminated from accident analysis. What must be included are Safety Critical
Areas and Safety Critical Functions. Since there is no justification for not
complying with a rule, a rule violation is in itself the definition of illegal
activity, negligence or wilful misconduct.
Applying a rule-violation as a root cause is common
sense and opinion based but is not based on data or facts. A root cause
analysis must be based on data collected and becomes a true root cause to the
degree of data analyzed. With fewer data points, more assumptions, or opinions must
be introduced to the root cause in order to connect the dots.
In a rule violation root cause analysis, there is no
need for all components of the 5W+How analysis since the root cause is already established
at the pre-analysis level. In a rule-based root cause the Who is the governing
factor and excludes the Why and How. In addition, there is no need to analyze
Human Factors, Supervision Factors, Organizational Factors or Environmental
Factors. A rule-based root cause also excludes objective, goals with the
accompanied goal achievement plan. A rule-based root cause it is not compatible
with a Safety Management System.
Catalina9