Focus On Failure
By OffRoadPilots
When focus is on failures in a safety management system, the mind becomes
attracted to failures and seek failure opportunities. The simplest way to misuse a
safety management system (SMS) is to only focus of failures, incidents, hazards,
and occurrences. A successful SMS focuses on what goes right, and what the
reason is for a successful outcome.
The law of control is how a
person feels positive about
themselves to the degree to
which they feel that they are
in control of their job
performance. This is called a
sense of coherence, a sense
of control. It means that
when they feel that they are
in control they feel happy,
and they feel at peace with
themselves. A person also
feels negative about themselves to the degree to which they feel they are not in control of their own job performances and keep making mistakes. Job results are
not necessarily their mistakes but are issues they were involved in and reported to the SMS. There could be a hazard, or incident reporting daily. A person who does not feel they are in control could become highly stressed.
Every person has an internal locus of control where they are happy, and they have
an external locus of control. The internal locus of control is when a person feels
that they are in charge and make their own decisions. A person is making their own
decisions as opposed to being micromanaged. Everyone starts off in the middle
with neutral control and then every decision that are made are either taking a
person towards an internal or external locus of control. Control begins with
thoughts, which then determine feelings, and feelings, or emotions, determine
A person who feels good about themselves has a positive outlook.your actions. When a person controls their thoughts, they can control everything
else, and thoughts are the guidance mechanism to a level of job performance.
Thoughts come before feelings because it is a thought that creates feeling, and it is
how a person think about something that is happening in their life that triggers the
emotion. We are exposed to this daily and by the hour from commercials,
promotion and marketing that plants a seed of thoughts in a person’s mind.
The way a person explains things to themselves largely determines their emotions.
When a person explains things to themselves in a positive and constructive way
then what happens is they respond positively and constructively and they feel
differently, they take different actions, and they get different results.
There is a law called the law of accident, which is a law of excuses. A large part of
the population lives like this. It is a metaphysical law that says that everything just
happens by accident, and it is not what a person knows, but who they know. The
law of accidents believes that it is impossible to fight City Hall and that the cards
are always stacked against you. In society, an enormous number of people are led
to believe that they are victims, that there is nothing they can do about their
situation. The greatest enemy of human success is passivity, it is that people feel
passive and helpless. This is learned helplessness, they feel helpless, and that there
is nothing that they can do about it.
The law of accident is completely opposed to the law of control. We say that failing
to plan is planning to fail. If a person does not have a clear specific written plan of
goals, actions, and priorities, then their existence drifts around in circles. A ship
without a rudder will just drift completely but a ship with a rudder and the
compass will go straight and true to its destination through any type of sea. Once a
person has a clear rudder and compass, then suddenly they will start to make
incredible progress at a faster rate than they could imagine.
The law of cause and effect is the law that really changes a person. For every
effect, there is one specific cause. Everything that happens to a person happens for
a reason even if the reason is unknown. A successful job, or a successful SMS is notan accident, just as failure is not an accident. Both success and failures are founded
on a specific root cause. Success or failures of an SMS enterprise is a symptom of
their systems. A successful SMS leaves track. When it is discovered other successful
SMS enterprises do, then their principles and systems could be adapted, and
tailored to each specific operation. When the same systems and processes are
applied, eventually they will yield the same results.
These laws are neutral, they
work for an organization, or
they work against an
organization, and therefore
known as being neutral like a
just-culture. When an SMS
enterprise does what other
successful enterprises did,
then they will get the same
results. Successful people do
what is called a harmonic
convergence. Thoughts are
causes and conditions are effects. A person’s thoughts are the primary moving force, and thoughts, or goals, create the conditions.
The law of belief is that whatever a person believes with feeling becomes their
reality. Whatever a person believes with feeling, with emotion and intensity, it
becomes their reality because a person always acts on the basis of their beliefs,
and the more intensely they hold the belief the more the belief becomes true for
them.
The turning point for an SMS enterprise SMS performance, is when they challenge
old beliefs that an SMS that goals happen only by random chance. There are two
sets of beliefs, conscious and unconscious beliefs.
Time is neutral. Safety is neutral. Neutral is unbiased.People has a tendency to develop blind spots. Once they have decided to believe
certain things, they do not see anything that contradicts it. Their biggest obstacle is
usually self-limiting beliefs. They have obstacles within their own mind that they
create. An accountable executive (AE) must have an unshakeable belief that their
SMS will succeed.
The law of expectation is that expectations, especially about outcomes, become
self-fulfilling prophecies. When a person expects something to happen it usually
happens, because a person will act consistent with it happening. When a person
expects to be successful it totally transforms their attitude and results. A person
can manufacture your own expectations, and whatever they expect of themselves
with confidence becomes their journey.
The greatest of all attitudes, the catalyst that causes a person’s potential to unlock
like a chemical catalyst, that causes an explosive effect is confident expectations,
with an attitude of confident expectation transforms their attitude towards
positive results.
The law of attraction is that any person is a living magnet, and they attract into
their life people and the circumstances that are in harmony with their dominant
thoughts. A person’s mind is incredibly powerful, but it is a neutral law. If you think
negative thoughts, you will attract negative things into your daily life. However, it
takes hard work to be successful, and to build a successful SMS, along with thinking
in the right manner.
The more emotion that is attached to a thought the greater the intensity is. Human
nature is to resonate with other people, resonate with ideas, resonate with
conversations, and resonate with subjects that we like to study and learn about.
This is the law of attraction, and it means that there is something within everyone
that is resonating within something outside of us. An accountable executive who
wants to improve their SMS, and operate with a successful SMS, should resonate
with others who has accomplishments this successfully.The law of correspondence reflects what is going on in a person’s inner world.
What a person sees is a self-image and your own thoughts reflect that back. The
great requirement of life is for a person to create within themselves the mental
equivalent of what you wish to enjoy on the outside. Reading, thinking, planning,
visualizing, with all these things we do to create within our minds a mental
equivalent of what is wanted to enjoy on the outside. The greater vividness with
which you can see it on the inside, the faster it becomes reality on the outside.
Successful people have a crystal-clear picture of what they want and as a result, it
comes into reality quite quickly. A person becomes what they think about most of
the time. Everything a person can see in the material world around them began
with a thought in the mind of a person and that thought turned into a goal which
turned into a plan which began to take physical reality. The most important
principle of all, change your thinking about SMS, and you change your SMS to an
unbelievable success. When a person controls their thinking, everything else will
change for them. This is well known in the advertising business. It is time for
airports and airlines to take advantage of the same knowledge.
Hazards are tangible, and
safety is intangible. Hazards
have physical presence, and
safety is an idea. Hazards
are tangible and sensed by
the five senses, eyesight,
hearing, taste, touch, and
smell. Safety in aviation is
intangible, without an end,
and is competing with
tangible hazards.
Between 33% and 40% of all people experience some form of anxiety when it comes to flying. Charter operators have been known to reduce the fear of flying
because people feel more in control of their surroundings, and they can get one- to-one attention from the flight crew should they start to worry.
Intangible directions have no meaning.When advertising an idea or a feeling, professional advertising agents focuses on the end result pleasure. Ski resorts do not focus their advertising on the fact that the ski lift could get stuck high above the ground. They focus on the pleasure of skiing downhill, enjoying the company of family and friends, and the pleasure of a relaxing evening in friendly locations. Ocean resorts do not focus their advertising
on the fact of drowning accidents but focuses their advertising on the joy of
playing in comfortable waters and enjoy a relaxing time in a beautiful resort. Far
north recreations do not focus their advertising on the fact that there are grizzly
bears, wolf, lynx and other wildlife danger, or wilderness hazards.
They focus their advertising on the joy of experiencing fresh air, the joy of listening to the sounds of nature, the joy of fishing, joy of taking pictures, and the joy of memories. Air travel
may be required to these places, and advertising professionals still use the
pleasant outcome and experience when including air travel in their advertising.
It is not until aviation SMS
takes over and the
passengers are stuck on the
aircraft that threats begin.
The travelling public are told
if they do not comply with
orders from the flight crew,
they may go to prison. If
they change their mind and
wish to deplane, they are forcefully told they cannot leave because the captain already closed the doors. They are forcefully told to turn their cellphones off, or the airplane could crash, and their cellphone would be the reason. Passengers become worried and confused, and some begin to panic and fistfight and struggles between passengers and flight crew begin. People do not understand how a cellphone can down an airplane when it has the technology to fly at 41,000 feet, it has the technology for intercontinental navigation, and it has the technology to autoland in zero visibility. If someone should dare to ask, the answer is that it is for their own safety, it is to save lives, and their needs must be sacrificed for the
greater good of the other passengers.
Aviation SMS continues with their safety threats that all passengers must fasten
their seatbelts, or they could be severely injured if they do not comply. The flight
crew is correct in that turbulence and aborted takeoffs could cause harm to
people, but this fact is not presented in their advertising when travelling to a
pleasant destination. A traveler was traveling intercontinental on a major airline
and their seat belt was missing, and not installed at all. This was mentioned to the
flight crew who replied that there were no other seats available, and it would
disrupt hundreds of other passengers if they called someone to repair the seatbelt.
Safety is selective, and used when it is convenient and in the interest of an
authority to use it as a threat. As a pre-takeoff briefing SMS in aviation then
continues to present a visualization of the possibility of a horrific outcome and
crash if an aircraft experiences an emergency on takeoff or landing. All emergency
exits are pointed out, and travelers are told to find the exit nearest to them and
head that when after the aircraft comes to a full stop. Passengers sitting in the exit
rows are asked to assist the captain to open the emergency exit. These same
passengers are then served alcohol during the flight and are still expected to assist
the captain while intoxicated, and they are often sleeping it off while on approach
and landing. The flight crew continue their scare-tactics that when an aircraft loses
pressure, everyone only has a few seconds to live. They tell you that an oxygen
mask will drop from the ceiling and that every passenger needs to place it over
their mouth and nose. What they do not tell you is that it might be dark in the
cabin, the masks might not be visible, and the masks are swinging and bouncing
and difficult to catch.
Aviation SMS is focusing on tangible hazards, which are actual and existing hazards
and there are possibilities that they will occur. Aviation SMS is using threats of
fines and prison time if someone dares to be scared, or panic, or question the
integrity of the captain’s demands. However, the probability that any of these
scares would happen is so low, and the risks are accepted by both the regulatorand the operator. The probability that any of these hazards would occur is so low
that it would not be necessary to present probabilities as hazards and scares to
passengers.
Aviation SMS continues with hazard discoveries. Flight crew, airside crew and the
public are asked to submit hazard reports when they observe them. An example of
the public reported a hazard. “A Piper PA-31 flew directly overhead the airport
northbound, at an altitude of approximately 1000 feet above ground level (AGL)
and a rate of 151 knots (kts) ground speed without making any radio calls. Video
evidence is available.” The public view this as a hazard, when the aircraft flew
overhead without making radio contact at an airport without a mandatory radio
frequency, and at an uncontrolled airport where overflying is commonly used to
inspect the runway prior to landing. It is extremely difficult for aviation SMS to
compete with hazard reports, since they are real hazards in the mind of the person
who reports.
Statistical process control (SPC), reading control charts, interpreting the chars, and
assess operations for special cause variations is a step in the right direction for an
SMS to function effectively, and turn the negativity in safety to something positive.
Common cause variations are integrated parts of processes, but when interpreted
as special cause variations they become detrimental to safety.
Aviation SMS must focus on
the positive to be successful
and make air travel pleasant
for their customers. If pre-
briefing hazards were a real
threat to the flying public,
every passenger should be
required to take a 5-hour aircraft specific course prior to purchasing a ticket for them to assess the risk and give them an opportunity to accept or reject the risk. However, these hazards are not real enough to implement pre-purchase training requirements. In many organizations where risks are high, the public is required to sign a waiver should an incident occur. If aviation SMS delegated their risk authority to the flying public, they would have the same opportunity to accept or reject the risk.
Aviation SMS works today as an enforcement tool after all
passengers are detained in an aircraft, without an option to reject the risk as
presented, without being charged with disorderly conduct.
Airlines and airports with a goal to operate with an effective SMS must operate
with objectives to focus on the things that goes right every day, and with every
flight, as opposed to focus on what might go wrong. When focusing on the
negative all day long, a person’s mind becomes attracted to the negative hazard,
and their attention is moved away from focusing on their task at hand for a
pleasant outcome. When focusing on what goes right, the mindset has a positive
outlook of the future. Maintaining a positive outlook and neutrality is vital for a
successful airline or airport operations, and private charter operators have
discovered this secret.
OffRoadPilots
