How To Measure Your SMSBy Catalina9
Regulations require that an enterprise, being airport or airline, has a process for setting goals for the improvement of aviation safety and for measuring the attainment of those goals. The regulations requires only one process, or one method for setting multiple goals. The regulations also requires that an enterprise has established one process to measuring the attainments of their goals. When an enterprise goes above and beyond the regulations, they are applying the best-practices principle. Enterprises applying more than one process for goals setting and attainment are applying their best-practices to the SMS operations. However, there is a catch. The regulator has established expectations, or their own opinions, of what the process must include. A process must include that objectives and goals are consistent with the safety policy and their attainment is measurable.
Expectations are the foundation for your success.
|Expectations establishes order|
Human factors are to take the path of least resistance. Taking a vacation is a path of less resistance that rolling up the sleeves and do hard work. SMS is nothing else but hard work, and more work than anyone could ever imagine. After the four implementation phases airlines and airports went on a vacation to a beautiful place called someday-isle. In my estimation, 80% lives on someday-isle. Someday I’ll read a book, someday I’ll lose weight, someday I’ll learn about the Safety Management System. When things went wrong, as it sometimes will, their goals were to move back into the comfort of someday-isle. For 80% of the operators, their goals achievements became a huge success.
Airlines and airports with a successful SMS launched their idea with objectives and goal achievement plans. Unsuccessful SMS airlines and airports had the same opportunity to launch, but they never did. It’s a simple fact that if you want to become SMS successful, do what the successful SMS operators do. Procrastination and fear of failure are the two reasons why SMS fails, or why airlines and airports do not conform to regulatory compliance. Remember, it’s just as easy to run an operation in compliance as it is to run an operation in non-compliance.
|You set the tolerances when measuring your SMS|
Measuring the performance of your SMS must be based on data your organization has collected. While an enterprise may borrow data when establishing policies, objectives and goals, it is only your own data that will show how successful or unsuccessful your SMS is. The SMS performance report may include, Operational Safety, Aircraft Performance, Aircraft System Performance, Crew Performance, including airport operational crew, Company Procedures, Training Programs, Training Effectiveness, Aircraft Design, ATC System Operation, Airport Operational Issues or Meteorological Issues. The two types of analysis techniques which should be applied to SMS performance are parameter exceedance analysis and statistical process control (SPC) analysis. Exceedance is to establish your own numerical exceedance values, or where your organization draw the line in the sand. SPC analysis is to analyse if operational processes are within statistical control limits. Without applying SPC to your SMS, the SMS will not give you the most valuable information to what performance confidence level your SMS is operating.