One misconception in the aviation industry is that there are major conflicts between safety and profits. Conventional knowledge is that one cannot operate with an effective profit-margin system while at the same time operating with an effective safety system. Let’s for a moment assume that this is true and that for each safety system implemented there is huge reduction in profit and the profit margin.
|When the safety-card is played the SMS nucleus is unbalanced.|
When the safety-card is played there are no opposition to their choice of corrective action plan. Nobody wants to argue against safety. When someone wants a specific result, they use the safety-card to get what they want, and they draw root-cause solutions from an emotional data base rather than a hazard registry or an analytic data base. The safety-card is played in the aviation industry, it’s played in the long-haul transportation industry, it’s played to protect public safety and it’s played when nobody has a true answer for their solutions to the issue or event other than a safety scare. The safety-card is a virtual tool without a major definite purpose and where the safety nucleus is unbalanced.
A major definite purpose is defined as the one goal that is most important to you personally for incremental safety improvements of Your Amazing Airport or Airline. It is usually the one goal that will help you to achieve more of the other goals than anything else you can accomplish. The first part of a major definite purpose is something that you personally really want. Your desire for this purpose must be so intense that the very idea of achieving your major purpose excites you and makes you enjoy the associated projects. The second part it that it must be specific an explained clearly. It’s better to explain it clearly than cleverly. The third part is that it must be measurable. The only quantity to measure is in monetary value. A return on investment safety formula must be answered by dollar signs. The safety result is not that we got away with only one accident this year, but if the return on investment was in the black or in the red. The fourth part is that a major definite purpose must be both believable and achievable. It is a simple task to believe, or wish for an outcome, it’s hard work to achieve it. The fifth part of your major definite purpose is that it needs to come with a high probability of success. If you set a low or medium probability of success, there is little or no incentive to access tools for success. When you set your major definite purpose today it might look overwhelming and unachievable, but it is the only thing that keeps you moving forward at incremental steps to reach each goal to build a path to your objective. A final part of your major definite purpose must be in harmony with your other goals, and the Safety Management System (SMS) Safety Policy. In addition, it must also be in harmony with your sub-goals and congruent with the organizational just culture. The safety-card cannot be the major definite purpose since it does not state specific objectives or goals, but is a tool to generate vague visions, strong wishes, opinions, and reactions without directional control. A safety-card organization is recognized by their wishes to prevent accidents and eliminate damage or injury.
When looking at safety improvements from a safety-card organizational view, their statement is true that safety cost too much and is not practical to implement. In an organization without a major definite purpose the only solution available is to allocate more cash to the solve the problems. Since airports and airlines are safe already and flying being the safest mode of transportation, any additional cash-outlays are not required to maintain current level of safety in operations. Any accident free day is money saved and safety becomes an unnecessary expense.
|SMS is a compass to navigate the turbulent |
seas while monitoring drift.
A Safety Management System (SMS) comes with a built-in major definite purpose, which is to design a just culture that is compatible with the safe operation of an airport or aircraft. An airport or airline establishing this as their main definite purpose has unlimited options available to operate within an acceptable safety margin. The safety-card only look at tangible improvements, while the SMS, in addition, looks at intangible solutions. Since intangible solutions are unable to be touched or grasped, there is no physical presence or visual clues, they are unpopular to implement.
The SMS is the human factors system, or human behavior. When looking safety from the SMS perspective as a capital investment of human behavior it becomes the major influencer of the return on investment. Safety in an SMS world is project solutions leadership motivation. Projects are established, solutions are implemented, leadership is dynamic, and motivation is to maintain goal-oriented behaviors. Within the SMS, the safety culture, or just culture, is measured in cash value and return on investment. Simply said, it is expected that a pilot uses the brakes when a taxiing aircraft is approaching behind a stopped aircraft. It’s expected that a pilot on approach stay on approach slope and it is expected that an airport operator has trained personnel to work airside. This is what SMS is all about. When applying SMS processes to operations there is no additional cost to complete these tasks, or other tasks. Every safety measure taken within the SMS is an action of human behavior within the human factor system where safety does not become an opposition to profit but a contributor.