NOTE: This post is from one of our frequent contributors to this blog, "Birdseye59604."
When
a hazard report is received the contributor is issued a confirmation of report received.
Following an acknowledgement to contributor, the hazard is either entered in a hazard
register for trending and then submitted to appropriate manager for further
investigation and analysis, or just entered into the hazard register for
trending. Some hazards are investigated
with a timeline for CAPs, while other hazards are closed after entry in the hazard
register.
After
submitting a hazard report, the contributor may receive a confirmation receipt with
the following statement: "Hazard report received, no investigation
required".
The
contributor of this hazard may have gone through a lengthy process and effort to
accurately identify, describe and submit this report. A reply of "no investigation required" could
imply to the contributor that this hazard was not important to the Enterprise.
Next time that same hazard is identified there may be a temptation not to
submit.
Hazard
reports not received is not a statement of fact that that there are less
hazards. It is just a statement of fact that hazard reports are not received.
When hazard reports are not submitted, the snag goes unknown. |
Bird
hazard is a prime example of hazard report not received. Based on bird strike
data, birds are struck about 92% of the time. This is an indication that bird
sightings are not reported, but rather reported when struck, or avoided by
rejected takeoff, overshoot or by an abrupt manoeuvre.
Bird
sightings have become an unimportant hazard when not reported until becoming an
incident.
The process of reporting bird activity appears not to be in control |
In
SMS hazard reports is the lifeline and the "heart"
of pumping life into the system. Investigation and analysis are the "lungs" of extracting valuable
safety information; and QA is the "brain"
to process information, document results and implement actions.
When
hazard reports become unimportant, the system becomes in a state of information
starvation. The key to success is to
make every hazard report important to the contributor.
Your thoughts......
BirdsEye59604
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