Complacency is a human behavior hazardous to aviation safety. Complacency has become the new root cause for accidents and replaced pilot error. It is conventional wisdom that complacency is caused by the very things that should prevent accidents, factors like experience, training and knowledge contribute to complacency. Complacency makes crews skip hurriedly through checklists, fail to monitor instruments closely or utilize all navigational aids. It can cause a crew to use shortcuts and poor judgement and to resort to other malpractices that mean the difference between hazardous performance and professional performance. Complacency is also given as the reason when things go wrong flying the same route daily or doing the same job regularly. Complacency has just become another word for pilot error. However, this is all wrong. Complacency is not caused by experience, training, or knowledge. Complacency is all about organizational factor.
|Complacency is to take the path of least resistance.|
|Complacency is to force the wrong piece to fit the puzzle.|
|When lightning strikes it’s best to play it safe.|