Oh, one more thing!

Lt. Columbo is one of my favorite characters. He has an instinct and ability to question things that seem, well, Abnormal!. Just as our discussions of variation. If things always followed the same process we would be able to predict, within reasonable limits, the output. Columbo uses "Experiential Control" to do his deducing. I am going to have a full explanation of experiential control in some future blogs. (dtitraining.com).